11 Jobs in Gray, ME
Partners Bank is Hiring a Customer service representative Near Gray, ME
Customer Service Representative
Department : Branch Administration
Reports to : Branch Manager / Assistant Branch Manager
Supervises : None
Status : Non-Exempt / Full-Time / on-site
Level : Level 5
Must already be authorized to work in the United States. Relocation is not provided.
We offer generous compensation and benefits while fostering opportunities for growth and flexible work schedules when appropriate.
Summary for the Customer Service Representative :
- Working within established operational policies, procedures and protocols, the individual will be responsible for business development activities from new and existing customers through the sale and service of all deposit products and related services.
- The incumbent will be skilled in relationship selling and have strong product knowledge.
- Respond promptly and appropriately to various customer inquiries and efficiently handle problem resolution.
- Answer questions on various services the financial institution provides, and recognizes sales and referral opportunities.
- May also have teller processing responsibilities and is highly proficient in this area.
Job Requirements for the Customer Service Representative :
- Previous experience in a front-line banking or financial services position is preferred
- Excellent verbal and written communication skills
- Strong customer sales, service and interpersonal skills
- Strong organizational, technical and computer skills
- Adapts well and embraces change
Essential Job Functions for the Customer Service Representative :
- Proficient in the sales and service of all deposit products and services and some consumer loans
- Responsible for proactively engaging customers to uncover needs, recommend appropriate solutions and closing sales opportunities.
- Develop quality referrals to others for a variety of products and services such as residential mortgages, consumer loans, small business loans, investments, etc.
- Consistently provides outstanding service and assistance to customers and coworkers
- Actively participates and supports branch sales plans, campaigns and promotions.
- Efficiently processes teller transactions and performs all related tasks as required
- Respond promptly and efficiently in resolving customer problems.
- Understand and adheres to various policies and procedures including security, compliance and operations
- Perform all other duties as required
This Job Description for the Customer Service Representative describes the essential functions and qualifications of the job described.
It is not an exhaustive statement of all the duties, responsibilities, or qualifications of the job. This document is not intended to exclude modifications consistent with providing reasonable accommodations for a disability.
This is not a contract.
Our generous benefits are listed on our website : Partners.Bank / about / careers /
PI2ccebcc52bda-26289-34256077
Last updated : 2024-05-02
Job Summary
Full Time
$39k-50k (estimate)
05/03/2024
08/02/2024
partnersbankonline.com
SANFORD, ME
50 - 100
1933
MARK MICKERIZ
$10M - $50M
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About Partners Bank
Partners Bank, formerly SIS Bank, was founded in 1933 and is headquartered in Sanford, Maine, with additional branch locations in Springvale, South Sanford, Limerick, Buxton, Waterboro, Wells and York, Maine, as well as Portsmouth and Rye, New Hampshire. Partners Bank, formerly SIS Bank, completed a rebrand in July 2019, which was strictly a name change; there have been no mergers or acquisitions, with the same people and same service. Partners Bank is a mutual savings bank that operates solely for the benefit of its deposit and loan customers and is focused on giving back to the communities w ...
here it serves. Deposits are insured in full by the Federal Deposit Insurance Corporation. Partners Bank is an Equal Opportunity Employer and Equal Housing Lender. For more information, please visit their eBranch at partnersbankonline.com, Facebook page at facebook.com/partnersbankonline or call 1-888-226-5747. Partners Bank will respond to messages and requests as soon as possible Monday-Wednesday, 9am-4pm and Thursday-Friday, 9am-5pm. We can also be reached at 1-888-226-5747 during normal business hours. For more information please visit our website.
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The job skills required for Customer service representative include Customer Service, Products and Services, Written Communication, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer service representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer service representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer service representative positions, which can be used as a reference in future career path planning. As a Customer service representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer service representative. You can explore the career advancement for a Customer service representative below and select your interested title to get hiring information.
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